Where is your studio located?

Our studio is located at 725 Arizona Ave Suite 103, Santa Monica, CA 90401.

Who do you photograph?

We create fine art portraits for families, couples, children and pets. Sessions can be designed around a single subject or multiple family members together.

How long is a portrait session?

Most studio sessions range between 45 and 90 minutes depending on the number of people and the type of session.

How many people can be included in one session?

We can typically accommodate up to ten people in a single session while still ensuring comfort, beautiful posing and a refined portrait style.

What is included in a portrait experience?

Every experience includes a private guided session with one of our photographers and a personal image reveal and design appointment to choose your artwork.

I have been gifted an experience. What is included?

Gifted experiences include a complimentary portrait session and a fine art portrait piece as outlined in your gift certificate. You may choose to purchase additional artwork during your design appointment, but there is no obligation.

Why do you require a holding deposit for gifted experiences?

A refundable holding deposit is required to secure your session time. This ensures studio time is allocated specifically for you and helps reduce last-minute cancellations.

Do I have to purchase anything?

If your gift includes an artwork piece, you can choose your included portrait and stop there. If you wish to purchase additional art or larger sizes, your designer will guide you, but there is no obligation.

Do you offer digital files?

Digital files may be available depending on the artwork you select. Your Art Director can explain digital options during your design appointment.

What is your refund policy?

Because each portrait and artwork piece is custom created, all orders are considered final in accordance with California regulations for custom-made goods. Haus of Portraiture complies with all applicable California consumer protection standards. If you have concerns after receiving your artwork, we will review your order under the terms of your signed agreement and provide a replacement or studio credit when appropriate.

How long until I receive my order?

Production times vary depending on the artwork you select and the amount of hand finishing involved. Our team will keep you updated on your order status.

What happens if my artwork arrives damaged?

If your artwork arrives damaged, please contact us immediately. We will arrange a replacement or remake so you receive a piece worthy of display in your home.

Why is a family portrait important?

A family portrait is a visual legacy. It strengthens bonds, gives children a sense of belonging, and becomes a daily reminder of love and connection displayed in your home.

Portrait Photography FAQ | Haus of Portraiture Santa Monica

Frequently Asked Questions

Our FAQ page answers the most common questions families, couples, children and pet owners ask before booking a fine-art portrait session with our Santa Monica studio. It covers session details, preparation, artwork options and what makes our portraits different from traditional photography.

General Questions About Sessions And Services

Our studio is located at 725 Arizona Ave Suite 103, Santa Monica, CA 90401.
We create fine art portraits for families, couples, children and pets. Sessions can be designed around a single subject or multiple family members together.
Session length varies depending on the number of people and the type of session. Our studio session and viewing runs for a total of 2 hours. This includes the photography session and your viewing experience. This gives us enough time to capture and create and create beautiful portraits for you and your home.
We can usually accommodate up to ten people in a single session, while still keeping everyone comfortable and well posed.
Every experience includes a private photography session with one of our skilled photographers and a dedicated viewing and design appointment where you see your portraits and plan artwork for your home.

Gifted Experiences And Booking Your Session

Gifted experiences include a complimentary session and a fine art portrait as part of your gift. During your viewing and design appointment you can choose to apply your gift value toward additional artwork if you wish, but there is no obligation to purchase more.
A fully refundable holding deposit is taken to secure your date and time. This helps us reserve studio time especially for you and reduces last minute cancellations or missed appointments. The deposit is returned or applied toward artwork according to the terms of your gift.
No you don’t have to purchase anything above your gifted artwork. If your experience includes a gifted portrait, you are welcome to choose your included piece and stop there. If you decide you would like additional portraits or larger artwork for your home, your designer will guide you through the options. There is never any obligation to purchase more.

Artwork, Orders And Digital Images

We understand that many clients want to share their portraits with family and friends. Depending on your order, digital files of selected portraits may be available to purchase. Your Art Director can explain digital options during your design appointment.
Because each portrait and artwork piece is custom created, all orders are considered final. Haus of Portraiture follows all applicable California consumer protection requirements. If you have any concerns after receiving your artwork, our team will review your order in line with your signed agreement and California guidelines. In some cases, a replacement or studio credit may be provided where appropriate.

Production and Delivery

Production times vary based on the artwork pieces you select and the amount of hand finishing involved. Our production team will keep you updated by email so you always know what stage your order is in.
If your order is taking longer than expected, it may be due to the handcrafted nature of our products or shipping delays. You will receive updates by email, and you can always reach out to our production team if you have questions about timing.
We take great care in producing and packaging each piece, but on rare occasions damage can occur during transit. If this happens, contact our production team at production@hausofportraiture.com and we will arrange to redo or replace the damaged artwork so that you receive a piece you are proud to display in your home.

Why A Family Portrait Is Important

A family portrait is more than a picture. It is a way of strengthening bonds and creating a visual reminder of what matters most. Portraits help children feel a sense of belonging, show them their place in the family and give everyone a way to revisit shared memories. Displaying your family together in your home can be a powerful, every day reminder of connection and love.

Why Choose Haus Of Portraiture?

We believe your legacy portrait should capture the personality and connection of your family and reflect the joy, love and spirit you share. Every creation is custom designed to fit your life, whether it is just the two of you or includes children, extended family or pets.

From composition and expression through to size, finish and framing, each order is tailored to your home and your legacy. Our team uses professional studio lighting, guided posing and museum grade finishes to create artwork that feels elegant, personal and timeless.

Haus of Portraiture is a luxury fine art portrait studio in Santa Monica that photographs families, couples, children and pets. This FAQ page explains how gifted experiences work, what is included in a session, how many people can be photographed, digital and artwork options, production timelines and what makes our heirloom portraits different from regular photography.